Rinstrum offers technical phone and email support from our offices in Australia, Germany, USA and Sri Lanka. To assist with a support enquire you may be asked to use TeamViewer, you will need to download and provide the details to our staff so they can access your computer if necessary.
Why Viewer makes servicing and installation easier
Viewer is Rinstrum’s free software tool that presents the indicator setting on your computer for modification or backup to an RIS file. Viewer displays the complete menu structure of the indicator on the PC with convenient drop down menus for setting selection.
Video using Viewer PC software to configure SALES-C02
Rinstrum indicators can be reflashed with new firmware. The new firmware might be a later revision of the same application firmware that might have additional features or you might want to change the application firmware from basic weighing to batching for example.
– Each Product Page includes relevant downloads or if you know what you are after you can go directly to the All Downloads page.
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