Return and Repairs

Before returning equipment for credit / repair / warranty assessment, please contact your local Rinstrum office for a CASE number.  You can also email us the unit serial number, model number and problem description so that we can assign it a CASE number.  Once a CASE has been created for your repair/credit/warranty assessment it will be informed to you. Please make sure to mention your CASE number with the return shipment.  All repairs should come through a Rinstrum dealer.

For enquiries regarding breakdown or repair, please contact your local scale company in the first instance – their details are generally on a label on the unit or nearby.  Where there is no scale company reference, please contact Rinstrum and we can put you in contact with a local Rinstrum dealer.

Dealer Technical Support Email Contacts:

Australia:
[email protected]
United States:
[email protected]
Germany:
[email protected]

 

SALES-601   Case Form

Terms and Conditions/Warranty

QADC-604 AU T&C of Sale
QADC-606 AU Warranty
QADC-625 US T&C of Sale
QADC-626 US Warranty
QADC-616 EU T&C of Sale en
QADC-618 EU Warranty en
QADC-617 EU T&C of Sale de
QADC-693 LK Warranty Statement
QADC-692 LK Terms & Conditions of Sale

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