Before returning equipment for repair or warranty assessment please contact your local Rinstrum office for a Case Number, you will be asked to provide serial number, problem description and model number.
The Service Form, including the Case Number you have been given must be with any equipment that is sent to Rinstrum. All repairs should come through a Rinstrum dealer.
For enquiries regarding breakdown or repair please contact your local scale company in the first instance – their details are generally on a label on the unit or nearby. Where there is no scale company reference, please contact Rinstrum and we can put you in contact with a local Rinstrum dealer.