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Contact Rinstrum   

 
Australian Office

Rinstrum Pty Ltd
41 Success Street
Acacia Ridge
Brisbane 4110
QLD
Australia

Tel:  + 61 7 3216 7166 
Fax: + 61 7 3216 6211
Email Sales: sales@rinstrum.com

Email Technical Support: support.au@rinstrum.com

Vic/Tas/SA/Nsw
Darren Putland
(03) 9010 5567
0418 726 636
 
NZ, Asia, Africa
Sales Manager
David McKinley
(02) 8011 4682
0408 188 145
US Office
Rinstrum Inc
1349 Piedmont Drive
Troy, Michigan 48083
United States

Toll Free 1 877 829 9152
Ph:  +1 248 680 0320 

Fax: +1 248 499 1331 
Email: sales.usa@rinstrum.com

Email Technical Support: support.us@rinstrum.com

John Lawn
General Manager
+1 2485 350 432
 

 

European Office

Rinstrum Europe GmbH
Hans-Böckler-Straße 42
40764 Langenfeld, Germany

Tel:  49(0)2173 165 62- 10
Fax: 49(0)2173 165 62- 29
Email: info@rinstrum.de

Email Technical Support: support.eu@rinstrum.de

Tax Number: 007 242 15011
VAT No: DE228928358

 Marek Swierzy
General Manager
Sri Lanka Office
Rinstrum Pvt Ltd
No. 359/1, Welihena Estate
Welihena Estate
South Welihena
Thimbirigaskatuwa
Negombo
Sri Lanka

Ph:  +94 312  237 214 

Fax: +94 312 237 215 
Email: sales.lk@rinstrum.com

 
Equipment Repairs and Warranty

Before returning equipment for repair or warranty assessment please contact your local Rinstrum office for a Case Number, you will be asked to provide serial number, problem description and model number.  

The Service Form, including the Case Number you have been given must be with any equipment that is sent to Rinstrum.  All repairs should come through a Rinstrum dealer.

For enquiries regarding breakdown or repair please contact your local scale company in the first instance - their details are generally on a label on the unit or nearby.  Where there is no scale company reference, please contact Rinstrum and we can put you in contact with a local Rinstrum dealer.

Dealer Technical Support:

AustraliaTechnical Support:
support.au@rinstrum.com
United StatesTechnical Support:
support.us@rinstrum.com
GermanyTechnical Support:
support.eu@rinstrum.de 



Service Form - Europe
Service Form - USA

Certified to DIN ISO 9001:2008
Zertifiziert nach DIN ISO 9001:2008

 

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